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Our Terms, Your Account Rights

These legal conditions define how oskurototo operates your account, handles your data, and determines access eligibility based on local law and the region you're in.

Account eligibility by regionDANA, OVO, GoPay payment termsData handling policyAccount access conditionsJurisdiction-dependent availability
oskurototo Our Terms, Your Account Rights
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, need to dispute an account decision, or want to request a copy of the data we hold on you, our support team handles these directly. For account-level legal queries — including wallet transaction disputes via DANA, OVO, or GoPay — use the channels below and include your account reference so we can locate your record quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Available during active service hours for account queries, wallet disputes and policy clarifications.

Email Support

Send your legal or account query to our support address. Include your registered email and the wallet type — DANA, OVO, or GoPay — used on the disputed transaction.

Help Centre

Our help section covers account conditions, data requests and policy terms in plain language. Start there for answers before escalating to the team.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We collect only the account and payment data we need to operate your access securely. That includes your registered details, wallet identifiers for DANA, OVO, and GoPay transactions, and session data used for security checks. We do not sell your data to third parties, and we do not retain payment credentials beyond what verification requires. Players in Semarang and across supported Indonesia regions are subject to the same data retention and account-security standards.

Data Retention

We keep your account data only as long as your account is active or as required by applicable legal obligations. You may request deletion where local law allows it.

Cookie Policy

Cookies on oskurototo track session state and support login continuity across your phone and browser. No third-party ad cookies are placed without your awareness.

Account Security

Account access is protected by OTP verification on login and wallet confirmation when you link DANA, OVO, or GoPay. Never share your OTP with anyone, including our support team.

Data Request Process

To access, correct or remove your data, contact support with your account reference. We aim to respond to all data requests within the timeframe required by applicable regional law.

Your Legal and Policy Questions

These are the questions we get most often about account rights, data use, access eligibility, and how to act on your legal options under our terms. If your question isn't here, contact support directly.

Access to our platform depends on local law and is available only in eligible regions where that access is lawful. You are responsible for verifying your own eligibility under the laws that apply to you.

We collect your registration details, wallet identifiers — such as your DANA, OVO, or GoPay account reference — session data, and transaction history. We use this to operate and secure your account, nothing more.

Yes. Contact our support team with your account reference and a written data request. We'll confirm what we hold and provide it within the timeframe required under applicable regional legal obligations.

We retain data for the period required by applicable law after account closure. Once that period passes, data is deleted or anonymised unless an active legal obligation requires us to keep it longer.

Reach our support team via live chat or email with your account reference and a clear description of the dispute. Wallet-related disputes — DANA, OVO, GoPay — should include the transaction date and reference number.

We update these terms when required and will notify you through your registered account contact. Continued use of your account after a notified update counts as acceptance of the revised conditions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.